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Podcast Episode šŸŽ™ļø #51: Why Real Connection Matters More Than Insurance Codes with Lizz Moulton, DPT




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Episode Summary


In this conversation, Lizz Moulton and Chris discuss the complexities of healthcare, particularly in physical therapy and chiropractic practices. They emphasize the importance of setting goals beyond just pain relief, the need for effective communication between providers and patients, and the significance of being heard in the healthcare system. They explore the challenges posed by insurance-based practices, the necessity for continuous learning and adaptation in healthcare, and the importance of honesty and integrity in patient care. The discussion also touches on the role of sleep in recovery and the balance between managing pain and maintaining an active lifestyle.


Takeaways


  • Setting goals beyond pain relief is crucial for recovery.

  • Patients should feel heard and understood by their providers.

  • Effective communication is key to successful treatment outcomes.

  • The complexity of pain requires a nuanced approach to treatment.

  • Continuous learning is essential for healthcare providers.

  • Experience can enhance a provider's ability to recognize patterns in patient care.

  • Insurance-based practices can limit the quality of care provided.

  • Patients should be empowered to manage their own recovery.

  • Referrals to specialists are important when a provider cannot help.

  • Honesty in patient care builds trust and integrity.Ā 


Chapters


00:00 Journey Through Physical Therapy: From South Carolina to Vermont

03:32 The Challenges of Travel Physical Therapy During COVID

06:20 Navigating the Insurance-Based System: A Frustrating Reality

09:40 The Value of Cash-Based Practices: A New Perspective

12:32 Connecting with Patients: The Importance of Communication

15:28 Working with Different Demographics: Athletes to Seniors

18:29 The Joy of Building Relationships in Therapy

21:41 The Future of Physical Therapy: Personal Growth and Practice Expansion

24:39 The Rewards of Being a Physical Therapist: Beyond Pain Relief

31:40 Transforming Patient Relationships

33:11 Challenges in Physical Therapy

36:59 The Chiropractic Perspective

39:02 Navigating Standards of Care

46:15 The Evolution of Practice

48:42 Choosing the Right Healthcare Provider

55:33 The Importance of Patient Communication

59:38 Shifting Perspectives in Healthcare

01:02:38 The Importance of Continuous Learning

01:05:54 Confidence vs. Experience in Practice

01:09:53 Red Flags in Healthcare Practices

01:12:49 The Role of Evidence in Treatment

01:15:45 Navigating Insurance and Patient Care

01:23:56 Understanding Pain: Hurt vs. Harm

01:29:02 The Role of Healthcare Providers in Pain Management

01:35:37 Honesty in Patient Care: When to Refer Out

01:42:04 The Importance of Specialization in Healthcare

01:45:32 Research and Evidence in Physical Therapy


Where to find Lizz Moulton

Instagram: @peak.motionvt


Where to find Chris Netley

X (formerly Twitter): @chrisnetleyDCĀ 

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