Podcast Episode šļø #51: Why Real Connection Matters More Than Insurance Codes with Lizz Moulton, DPT
- christophernetley
- Oct 17
- 2 min read
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Episode Summary
In this conversation, Lizz Moulton and Chris discuss the complexities of healthcare, particularly in physical therapy and chiropractic practices. They emphasize the importance of setting goals beyond just pain relief, the need for effective communication between providers and patients, and the significance of being heard in the healthcare system. They explore the challenges posed by insurance-based practices, the necessity for continuous learning and adaptation in healthcare, and the importance of honesty and integrity in patient care. The discussion also touches on the role of sleep in recovery and the balance between managing pain and maintaining an active lifestyle.
Takeaways
Setting goals beyond pain relief is crucial for recovery.
Patients should feel heard and understood by their providers.
Effective communication is key to successful treatment outcomes.
The complexity of pain requires a nuanced approach to treatment.
Continuous learning is essential for healthcare providers.
Experience can enhance a provider's ability to recognize patterns in patient care.
Insurance-based practices can limit the quality of care provided.
Patients should be empowered to manage their own recovery.
Referrals to specialists are important when a provider cannot help.
Honesty in patient care builds trust and integrity.Ā
Chapters
00:00 Journey Through Physical Therapy: From South Carolina to Vermont
03:32 The Challenges of Travel Physical Therapy During COVID
06:20 Navigating the Insurance-Based System: A Frustrating Reality
09:40 The Value of Cash-Based Practices: A New Perspective
12:32 Connecting with Patients: The Importance of Communication
15:28 Working with Different Demographics: Athletes to Seniors
18:29 The Joy of Building Relationships in Therapy
21:41 The Future of Physical Therapy: Personal Growth and Practice Expansion
24:39 The Rewards of Being a Physical Therapist: Beyond Pain Relief
31:40 Transforming Patient Relationships
33:11 Challenges in Physical Therapy
36:59 The Chiropractic Perspective
39:02 Navigating Standards of Care
46:15 The Evolution of Practice
48:42 Choosing the Right Healthcare Provider
55:33 The Importance of Patient Communication
59:38 Shifting Perspectives in Healthcare
01:02:38 The Importance of Continuous Learning
01:05:54 Confidence vs. Experience in Practice
01:09:53 Red Flags in Healthcare Practices
01:12:49 The Role of Evidence in Treatment
01:15:45 Navigating Insurance and Patient Care
01:23:56 Understanding Pain: Hurt vs. Harm
01:29:02 The Role of Healthcare Providers in Pain Management
01:35:37 Honesty in Patient Care: When to Refer Out
01:42:04 The Importance of Specialization in Healthcare
01:45:32 Research and Evidence in Physical Therapy
Where to find Lizz Moulton
Instagram: @peak.motionvt
Facebook: Peak Motion Physical Therapy VT
Where to find Chris Netley
Instagram: @BuildBeyondHealth
YouTube: @chrisnetleyDC
X (formerly Twitter): @chrisnetleyDCĀ
Facebook: Build Beyond Health, PLLC




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